Stewards in Brazil

Security for football matches in Brazilian Stadia will see a major paradigm shift with the Confederation Cup and the World Cup. Stewarding, model widely used in Europe and promoted by FIFA, may be another legacy in the Football Nation.

To replace the security role held by the military police, the Organizing Committee for the World Cup and the Brazilian Federal Police initiated talks and events to create a specific curriculum designed to train stewards according to the international standards. These enshrined Security Agents, who serve during international sports events, are considered instrumental in the new concept of non-confrontational/civilian/soft security.

The plan is to have Stewards working together with the Police Forces responsible for public order. According to the organisers, these professionals should take care of comfort and peaceful resolution of conflicts in the six stadia hosting the games of the Confederation Cup, creating thus a family environment in which the fan is treated as a consumer.

Currently, Brazil has nearly two million “vigilantes” formed in courses overseen by the Federal Police. To become a Steward and work in a FIFA World Cup Stadium, the new guard will have to attend a specialisation module to be included in their curriculum. The Force will further require an extension course of 50 hours for all private security agents wishing to be involved. The Government’s investment to regulate, supervise and control the activities of private security in the country is around £ 3.3 Million.

The long-term objective is to transform the behaviour of professionals, with activities aimed at dealing with the public and courses, on access control to local events, public management, crowd management, and emergencies procedures. In addition, stewards should also be trained to give information to people, orientate them to their seats, fire emergency services in health and the police, adding to the customer experience

With the stewards replacing the military police within the venues, the security forces should not be so overloaded, having total freedom to ensure public order in the cities. The Organising Committee estimates that 26.000 stewards will be employed during the competition in June. Yet, with their presence in other areas, this number could reach 50.000. These trained stewards will, at a later stage, be useful for event promoters, entities, federations and private security firms to operate in venues and events, creating therefore another great World Cup legacy.

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